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User is Unable to Add Facebook Stream After Deleting from Account, Error: "There was a Problem Saving Changes" (Doc ID 2487079.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : N/A version, Workflow and Automation

User is unable to add Facebook page to SRM Workflow and Automation dashboard.

ERROR
-----------------------
"There was a problem saving changes."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Log into SRM > Workflow and Automation > Resources > Add Stream > Click to Add Facebook page > log into Facebook in pop-up with user who has admin permissions > accept > select from drop down > add > error: "There was a problem saving changes."

Cause

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In this Document
Symptoms
Cause
Solution
References


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