My Oracle Support Banner

Getting Error When Cancelling The Work Relationship (Doc ID 2487387.1)

Last updated on SEPTEMBER 17, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Global Payroll

When attempting to delete the work relationship for some employees (e.g. person number 12345) the following error occurs.

ERROR
-----------------------
PAY-1636128 Payroll process results exist for this person as of {0}.The processes run for this person must be rolled back before you can complete the deletion.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. My Client Groups > Person Management > Search for person
2. Manage Work relationship
3. Actions > Cancel Work relationship
4. Error occurs

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.