Getting Error When Cancelling The Work Relationship
(Doc ID 2487387.1)
Last updated on SEPTEMBER 28, 2023
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.05.0 version, Global Payroll
When attempting to delete the work relationship for some employees (e.g. person number 12345) the following error occurs.
ERROR
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PAY-1636128 Payroll process results exist for this person as of {0}.The processes run for this person must be rolled back before you can complete the deletion.
STEPS
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The issue can be reproduced at will with the following steps:
1. My Client Groups > Person Management > Search for person
2. Manage Work relationship
3. Actions > Cancel Work relationship
4. Error occurs
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |