Shipping Address Not Sent To Generic Payment Webhook In The Case Of Multiple Shipping Groups
(Doc ID 2487427.1)
Last updated on JUNE 15, 2022
Applies to:
Oracle Commerce Cloud Service - Version 21.1.1 and laterInformation in this document applies to any platform.
Reported Version: 18.5
Symptoms
Shipping address not sent to generic payment webhook in the case of multiple shipping groups.in other words, when testing multiple/split shipping, observed when an order is submitted from Agent with split/multiple shipping the shippingGroup object is not present in the generic payment webhook payload.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create an order in agent console using profile(<EMAIL ADD>) using product <PRODUCT_ID>
2. Split the shipping for the item using address with name 'Address' and also with name 'Individual'
3. Enter payment as follows: card number - <TEST_CREDITCARD_NUMBER> cvv - <TEST CVV NUMBER>expiry month - 12 expiry year - 2020
4. Submit the order and check the content of the generic payment webhook payload
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an order in agent console using profile(<EMAIL ADD>) using product <PRODUCT_ID>
2. Split the shipping for the item using address with name 'Address' and also with name 'Individual'
3. Enter payment as follows: card number - <TEST_CREDITCARD_NUMBER> cvv - <TEST CVV NUMBER>expiry month - 12 expiry year - 2020
4. Submit the order and check the content of the generic payment webhook payload
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |