File Imports Are Going To Unsuccessful Status
(Doc ID 2487776.1)
Last updated on MAY 13, 2022
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and laterInformation in this document applies to any platform.
Symptoms
File imports are going to unsuccessful status after weekend Maintenance activity
Users were able to run 8 files in parallel for Simplified loads before the patch.
ERROR
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"Could not find serve with webKEy" was seen in the process log.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to OSC
2. Navigate to File Import and Submit 8 parallel import jobs
3. Getting an error "Could not find serve with webKEy"
BUSINESS IMPACT
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This issue has a business impact where imports are not getting completed which is causing data to be inconsistent with source systems
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |