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File Imports Are Going To Unsuccessful Status (Doc ID 2487776.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

File imports are going to unsuccessful status after weekend Maintenance activity

Users were able to run 8 files in parallel for Simplified loads before the patch.



ERROR
-----------------------
"Could not find serve with webKEy"  was seen in the process log.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to OSC
2. Navigate to File Import and Submit 8 parallel import jobs
3. Getting an error "Could not find serve with webKEy"

BUSINESS IMPACT
-----------------------
This issue has a business impact where imports are not getting completed which is causing data to be inconsistent with source systems

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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