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Autocreate SRs Through Email Channel Do Not Populate Primary POC & No Further Email Interactions (Doc ID 2488228.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version and later
Information in this document applies to any platform.


The service requests which are created do not have the primary point of contact populated.
Why is this happening?


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