Autocreate SRs Through Email Channel Do Not Populate Primary POC & No Further Email Interactions
(Doc ID 2488228.1)
Last updated on NOVEMBER 22, 2019
Applies to:Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
The service requests which are created do not have the primary point of contact populated.
Why is this happening?
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