My Oracle Support Banner

SourceSystemReference Change (Doc ID 2488289.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On  : 11.13.18.10.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
SourceSystemReference Change

You have change in the OSR reference from one of the source system. you did SourceSystemReference Import using new OSR value You populated the party number using the OSR value. Now with this change you are unable to update the existing party number with new OSR value.


EXPECTED BEHAVIOR
-----------------------
You should be able to update Party Number with new OSR value

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Import list of parties with OS+OSR
2. Change the list of parties to other OS+OSR
3. Party number is not updated

BUSINESS IMPACT
-----------------------
the party number will still be referring to old OSR value and this will impact integration flows functionally where party number and OSR are not in sync.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.