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Web Service Process Is Failing With Transfer Time Out Error (Doc ID 2488295.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

Web service process is failing with transfer time out error

Production web service integration process has failed today multiple times with transfer time out error. This error happened few months ago, Oracle mentioned that server health is in a critical state and a reboot is required . Not sure what is going on, but user processes are erroring out with transfer time out error

ERROR
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Web service time out 500 error

STEPS
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The issue can be reproduced at will with the following steps:
1. Execute web services to get about 25k records 500 each call
2. first few calls will go fine
3. speed will degrade with time
4. Time outs will happen after a while.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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