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SEC_ERROR_REVOKED_CERTIFICATE On Production Storefront (Doc ID 2489636.1)

Last updated on MARCH 16, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Customer is experiencing inconsistent site behavior. Currently some uses see all items out of stock and others see instock. Those seeing out of stock are getting a failed call to the inventory service. The service never receives the request from OCC.

In browser replicate the issue and under network tab below error as per screenshot can be seen

 

If you expand the endpoint call for security error, detailed error will be shown which is as below

An error occurred during a connection to xyz-services-production.xyz.com.Peer’s Certificate has been revoked.Error code: SEC_ERROR_REVOKED_CERTIFICATE

Changes

 Customer had earlier installed certain SSL certificates

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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