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Messages with multiple @tags are not appearing (Doc ID 2489799.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Engage

ACTUAL BEHAVIOR
---------------
Message tagged with multiple @tags are not appearing

EXPECTED BEHAVIOR
-----------------------
Message will appear in the inbox for those that have been tagged.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot respond to tweets being tagged.

Cause

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In this Document
Symptoms
Cause
Solution


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