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User is getting an error while deleting an opportunity. (Doc ID 2489868.1)

Last updated on NOVEMBER 07, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
User is getting an error while deleting an opportunity. There is a trigger intended to prevent deleting an opportunity unless the user is a Sales Administrator.

ERROR
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You are not allowed to delete this opportunity

STEPS
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The issue can be reproduced at will with the following steps:
1. Sign-on to Sales Cloud application
2. Navigate to Sales > Opportunities
3. Search and edit opportunity
4. Select Actions > Delete; the error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot delete an opportunity.

Cause

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In this Document
Symptoms
Cause
Solution
References


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