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Searching By User Role Not Working Under Approvers In BPM (Doc ID 2489881.1)

Last updated on NOVEMBER 03, 2019

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Functional Setup Manager

ACTUAL BEHAVIOR
---------------
User Role not getting populated under approvers in BPM


When I enter First Name or Last Name able to see the list of users which matches the criteria.

But when I enter in user role field there is no output to find the list of users.


EXPECTED BEHAVIOR
-----------------------
Results should appear when searching by Role filter criteria

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to the Object workflow

2. Go to Business Process

3. Go to Approvers Search area

4. Search for a user
5. Search by Role
6. See no results

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot search for users in BPM by role.

Cause

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In this Document
Symptoms
Cause
Solution
References


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