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Why Is Reaching Oracle Documents In One Country Slow And Giving Timeout? (Doc ID 2490232.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Content and Experience Cloud - Version N/A and later
Information in this document applies to any platform.


When users try to reach Oracle documents cloud in one of the countries, the internet connection is very slow at best, or get a connection timeout. What could be the reason?


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