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SOA Servers Are Not Coming To Running State Due To Failed Deployments With Exception " WSM-27305 : While trying to fetch documents from snapshot repository, encounter error" (Doc ID 2490527.1)

Last updated on JANUARY 20, 2022

Applies to:

SOA Suite Cloud Service - Version N/A and later
Information in this document applies to any platform.


On : NA version, Core SOA Product Issues

While starting SOA Servers it failed to start and servers are coming to Admin State. Resuming the server results the server goes to shutdown state.


<Jan 2, 2019, 2:17:09,652 PM CST> <Error> <oracle.wsm.resources.policymanager> <WSM-02311> <One or more documents cannot be retrieved from the repository due to underlying error "WSM-27305 : While trying to fetch documents from snapshot repository, encounter error." WSM-27305 : While trying to fetch documents from snapshot repository, encounter error.
       at oracle.wsm.snapshot.accessor.impl.SnapshotAccessorImpl.retrieve(
       at oracle.wsm.policymanager.accessor.BeanAccessor$7.invoke(
       at oracle.wsm.policymanager.accessor.BeanAccessor$BeanInvoker.<init>(
       at oracle.wsm.policymanager.accessor.BeanAccessor$BeanInvoker.<init>(
       at oracle.wsm.policymanager.accessor.BeanAccessor$7.<init>(
       at oracle.wsm.policymanager.accessor.BeanAccessor.updateCache(
       at oracle.wsm.policymanager.accessor.BeanAccessor.fetchDocuments(
       at oracle.wsm.policymanager.accessor.BeanAccessor.retrieveDocuments_internal(
       at oracle.wsm.policymanager.accessor.BeanAccessor.retrieveDocuments(
       at oracle.wsm.config.ConfigurationManager$ContextualAccessor.retrieveDocuments(
       at oracle.wsm.config.ConfigurationManager$VirtualAccessor.retrieveDocuments(
       at oracle.wsm.policymanager.bean.util.PolicySetBuilder.retrieveDocuments(
       at oracle.wsm.policymanager.bean.util.PolicySetBuilder.<init>(
       at oracle.wsm.policyaccess.PolicyAccessPoint.buildRuntimePolicySet(

The issue can be reproduced at will with the following steps:
1. Start the SOA server from services console and server not coming to running state





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