My Oracle Support Banner

SOA Servers Are Not Coming To Running State Due To Failed Deployments With Exception "java.io.IOException: WSM-27305 : While trying to fetch documents from snapshot repository, encounter error" (Doc ID 2490527.1)

Last updated on OCTOBER 12, 2020

Applies to:

SOA Suite Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Core SOA Product Issues

While starting SOA Servers it failed to start and servers are coming to Admin State. Resuming the server results the server goes to shutdown state.

ERROR
-----------------------

<Jan 2, 2019, 2:17:09,652 PM CST> <Error> <oracle.wsm.resources.policymanager> <WSM-02311> <One or more documents cannot be retrieved from the repository due to underlying error "WSM-27305 : While trying to fetch documents from snapshot repository, encounter error."
java.io.IOException: WSM-27305 : While trying to fetch documents from snapshot repository, encounter error.
       at oracle.wsm.snapshot.accessor.impl.SnapshotAccessorImpl.retrieve(SnapshotAccessorImpl.java:98)
       at oracle.wsm.policymanager.accessor.BeanAccessor$7.invoke(BeanAccessor.java:4046)
       at oracle.wsm.policymanager.accessor.BeanAccessor$BeanInvoker.<init>(BeanAccessor.java:397)
       at oracle.wsm.policymanager.accessor.BeanAccessor$BeanInvoker.<init>(BeanAccessor.java:357)
       at oracle.wsm.policymanager.accessor.BeanAccessor$7.<init>(BeanAccessor.java:4040)
       at oracle.wsm.policymanager.accessor.BeanAccessor.updateCache(BeanAccessor.java:4040)
       at oracle.wsm.policymanager.accessor.BeanAccessor.fetchDocuments(BeanAccessor.java:2160)
       at oracle.wsm.policymanager.accessor.BeanAccessor.retrieveDocuments_internal(BeanAccessor.java:3605)
       at oracle.wsm.policymanager.accessor.BeanAccessor.retrieveDocuments(BeanAccessor.java:3488)
       at oracle.wsm.config.ConfigurationManager$ContextualAccessor.retrieveDocuments(ConfigurationManager.java:1019)
       at oracle.wsm.config.ConfigurationManager$VirtualAccessor.retrieveDocuments(ConfigurationManager.java:1276)
       at oracle.wsm.policymanager.bean.util.PolicySetBuilder.retrieveDocuments(PolicySetBuilder.java:2633)
       at oracle.wsm.policymanager.bean.util.PolicySetBuilder.<init>(PolicySetBuilder.java:931)
       at oracle.wsm.policyaccess.PolicyAccessPoint.buildRuntimePolicySet(PolicyAccessPoint.java:722)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start the SOA server from services console and server not coming to running state
 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.