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Oracle Fusion Learning Cloud: Mass Action Is Not Working as Expected for Learning Assignments (Doc ID 2490795.1)

Last updated on JUNE 03, 2020

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

A Learner has completed a learning course. The learner needs to retake the course, but the course is 'completed'.
Tried changing it in the 'Course Catalog tab' (the course, assigned learners), and going into the 'Learners tab' (Learning Assignments, Learner's name, and select the course).

Both areas had a Mass Action of Bypass and Reject what it was selected. Both areas had a 'Change Status' area but were greyed out.

Cause

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In this Document
Symptoms
Cause
Solution


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