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Content and Experience Cloud Administrator Cannot Update the Default Storage Quota for Users (Doc ID 2491172.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Content and Experience Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The user in this case was attempting to update the default quota for storage from 5GB to 10GB from the Content and Experience Cloud Service Administration -> Settings -> Documents, however when an affected user logs-in, the user finds that the available space is still set to 5 GB.  

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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