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'Assign Resource By Role' List is Empty (Doc ID 2491211.1)

Last updated on APRIL 06, 2020

Applies to:

Primavera P6 Professional Project Management - Version 15.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to "Assign Resource By Role", the list is empty and unable to select a Resource.

EXPECTED BEHAVIOR

Resources are displayed to be selected as assignment to the activity.

STEPS

The issue can be reproduced at will with the following steps:

  1. Sign in to P6 Pro Client
  2. Open a project
  3. Browse to Activities view
  4. Highlight an activity with a Role assignment
  5. In the "Resources" bottom detail pane, select 'Assign by Role'
  6. Click on the "Display" bar
  7. Filter by "All Roles Required"
  8. No roles appear

Cause

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In this Document
Symptoms
Cause
Solution


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