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Cannot Change Project Setting For Task Overdue Time Zone. (Doc ID 2491312.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Primavera Cloud Service - Version 18.11 and later
Information in this document applies to any platform.

Symptoms

Cannot change Project setting for Task Overdue Time Zone.

The setting for Project Settings > Task Defaults > Task Overdue Time Zone is set to GMT by default. When trying to change the setting, user receives an error.

The project was copied from a template.

ERROR:

"Unable to Save Changes
You cannot add/update a RFI because your company is not in the project. Please assign your company to the project before adding/updating a RFI.
PRM - 011000032"

STEPS:

The issue can be reproduced at will with the following steps:
1. Create Project Template.
2. Create new Project, copying from Template in step #1.
3. Go to Settings > Task Defaults > Task Overdue Time Zone for new Project.
4. Change time zone to anything other than GMT & try to save.

BUSINESS IMPACT:

The issue has the following business impact:
Due to this issue, users cannot change setting.

Cause

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In this Document
Symptoms
Cause
Solution
References


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