My Oracle Support Banner

Budgetary Control Dashboard Doesn't Show Any Balances (Doc ID 2492621.1)

Last updated on DECEMBER 19, 2019

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.18.10.0 and later
Generic (Platform Independent)

Symptoms

On : 11.13.18.10.0 version, Financial Reporting and Analysis

When attempting to use Budgetary Control, the dashboard/balances are showing zeros. Attempting to refresh the budgets, the following error occurs.

ERROR
-----------------------
Request to refresh the balances to the cube failed. Data is not loaded because of missing segment members in the cube. Please run On Demand Publish Program and re-run the Refresh Balances Program.
 The list of missing segment members is as follows:
3-HCMO0
.....


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Transfer Control Budget Balances to Essbase
2.Create Budgetary Control Balances Cube
3. receive error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close year end.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.