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Field Title In Service Request Is Always Required (Doc ID 2492783.1)

Last updated on AUGUST 09, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.18.10.0 version, Service Requests

Field Title in Service Request is always required

Customer wanted to set the ootb field Title in Service Request to not required, however that option is blocked for this field.
How can this be achieved?
 

Solution

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In this Document
Goal
Solution


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