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Customer Merge Request Rejected: ESTABLISHMENT_VETO, You Can't Merge Legal Reporting Units. (Doc ID 2492968.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Oracle Customer Data Management Cloud Service - Version 11.13.18.10.0 and later
Oracle Fusion CX Sales Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

Customer Merge Request Rejected

ERROR
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Rejected

Reason: ESTABLISHMENT_VETO, You can't merge legal reporting units.

STEPS
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The issue can be reproduced at will with the following steps:
1. Sign-on to Sales Cloud application
2. Navigate to Customer Data Management > Duplicate Resolution
3. Click the Tasks icon on the right-hand side of the page
4. Click Create Resolution Request from the task list
5. Create the merge request
6. Submit Run Request Dispatch Job; the merge is rejected

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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