My Oracle Support Banner

Primavera Unifier Cloud User Is Not Able to Login and Is Continually Prompted to Reset The Password (Doc ID 2493723.1)

Last updated on OCTOBER 25, 2019

Applies to:

Primavera Unifier Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Oracle Cloud-hosted Unifier users are not able to log in and are continually prompted to reset their password.

EXPECTED BEHAVIOR

Users should be able to login to Unifier as they had been able to do previously.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.