Unable To Access Admin Console, /occ-admin Address Seen
(Doc ID 2493923.1)
Last updated on DECEMBER 19, 2019
Applies to:Oracle Commerce Cloud Service - Version N/A to N/A
Generic (Platform Independent)
Unable to access the admin console after upgrading to current Oracle Commerce Cloud release. Verified the issue on Internet Explorer, Firefox and Chrome. In addition, the browsers cache has been cleared. On login the initial request goes to
Which is then redirected to the following URL, where the OCCS-ADMIN is now OCC-ADMIN
The session is then redirected back to
The browser sits in this perpetual loop and never actually logs the user in.
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