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GOP Not updating correct on-hand message for Item (Doc ID 2493970.1)

Last updated on APRIL 08, 2019

Applies to:

Oracle Fusion Global Order Promising Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Promise Orders

ACTUAL BEHAVIOR
---------------
ATP and GOP not updating availability of items.

After running the Collect Planning Data and Refresh and Start Order Promising Engine programs the availability is still incorrect in the sales order. Screen shots attached show all the steps and results.

EXPECTED BEHAVIOR
-----------------------
The on hand message on the sales order line level should come as what is being considered by GOP, and the GOP should consider the correct quantity while scheduling the Sales order line

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create SO
2. SO line shows on hand for the item which is not present in the inventory, also cumulative for that item is being shown as 0 by gop



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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