My Oracle Support Banner

Unable to Cycle Count (CC) a Specific Item in a Given Location Using Tasking Mode (Doc ID 2494057.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 22.4 and later
Information in this document applies to any platform.

Symptoms

A Cycle Count (CC) has been created for a specific item.  However, it still requires to CC the rest of the items in the same location.

When a CC task is created to run on a specific item and when the template runs, it creates a task for a location, AND

if other LPNs exist in that location, which has another item as well, the system is asking to perform a CC on that LPN as well.


--- Expected behavior ---
The system should not adjust inventory which is not counted.

---Business impact---
The user is required to CC a location which contains thousands of items which have not even been asked for.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.