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Stuck Threads Occurring When Bulk Planning Even a Single Order (Doc ID 2494453.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.2 to 19 [Release 6.4 to 19]
Information in this document applies to any platform.

Symptoms

The customer is reporting that the system is generally very slow and they are able to see many stuck processes that have been open for as long as 2 days. The customer has been unable to kill the processes.  After the Servers are restarted, good performance returns until an order release is bulk planned.

The following is seen in the console.log:

Cause

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In this Document
Symptoms
Cause
Solution
References


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