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Program Listing Report Not displaying Newly Designed Fields on The Report After Accessing Filters (Doc ID 2494483.1)

Last updated on MARCH 22, 2019

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 18.10 and later
Information in this document applies to any platform.

Symptoms

Program Listing Report is not working as expected as newer fields are not showing when opening the filter options for the report in Pre-Defined area, and when not opening the filtering for the report.

STEPS to Verify issue

  1. Access as a user with permission to see program reports / data
  2. Run the Program Listing Report from the Pre-Defined > Listing Reports > List View, without selecting the Filter (only the RUN button depressed)
    The Result:
    Planned Start Date
    Planned Completion Date
    Actual Start Date
    Actual Completion Date
    columns are visible.
  3. Select the Filter button, and run without changes
    Result:
    Date fields are not present
  4. Copy the report to My Reports > Run from the List View
    Result:
    Columns are showing
  5. Edit the Filters for specific areas (for example: Using the Organization Hierarchy) select a specific set of programs to find, save changes) navigate away from the My reports folder, then back and Run from the List View
    Result:
    The columns are not showing as they did before from this area.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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