My Oracle Support Banner

Exporting Requirements Specification Generates the Following Error: "Cannot Connect To BI Publisher Error" (Doc ID 2495030.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Fusion Innovation Management Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to Export a Requirements Specification, the following error occurs:

"You are unable to connect to Oracle BI Publisher. contact help desk (ACN-3540011).

The issue can be reproduced with the following steps:
1. Navigate to Requirements Specification UI and open a Requirements Specification
2. Select Action -> Export -> select an export type


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.