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The Account Generator Cannot Derive Information for One or More of These Account (Doc ID 2495808.1)

Last updated on NOVEMBER 16, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

The users are trying to approve adjustments but facing the following errors:

ERROR

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The account generator cannot derive information for one or more of these account: 1) COA 63 2) ORC Account ID 300000002409005 3) Subaccount ID 381550 (AR-855728)
ORA-20001: (AR-855636)
arp_process_adjustment.update_adjustment exception: ORA-20001: (AR-855636)
Adjustment 70164 has been approved.


EXPECTED BEHAVIOR
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Users should be able to approve adjustments.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an adjustment
2. Try to approve it
3. Check the error message

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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