The Account Generator Cannot Derive Information for One or More of These Account
(Doc ID 2495808.1)
Last updated on APRIL 18, 2021
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
The users are trying to approve adjustments but facing the following errors:
ERROR
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The account generator cannot derive information for one or more of these account: 1) COA 63 2) ORC Account ID 300000002409005 3) Subaccount ID 381550 (AR-855728)
ORA-20001: (AR-855636)
arp_process_adjustment.update_adjustment exception: ORA-20001: (AR-855636)
Adjustment 70164 has been approved.
EXPECTED BEHAVIOR
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Users should be able to approve adjustments.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create an adjustment
2. Try to approve it
3. Check the error message
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |