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BI Publisher Report Link Added To A Project / Shell Dashboard Portlet Does Not Load Within Unifier (Doc ID 2495860.1)

Last updated on MARCH 28, 2019

Applies to:

Primavera Unifier Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------
After embedding a BI Publisher report link (URL) into a shell / project dashboard portlet to display the report within Unifier, the page does not render and instead generates a blank page (in Internet Explorer or Chrome) or a unhappy face symbol (in Firefox). 

Note, the URL loads without issue when launching in a browser.


EXPECTED BEHAVIOR
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After embedding a BI Publisher report link into a shell dashboard portlet to display the report within Unifier, the report should render without issue within the Unifier portlet. 

STEPS
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The issue can be reproduced at will with the following steps:

  1. Log into Unifier
  2. Open a shell / project and navigate to the dashboard page
  3. Edit the dashboard
  4. Click Add > Portlet
  5. In the Add Portlet field:
    1. Enter any user defined name in the name field for the portlet
    2. In the URL field, add the BI Publisher URL for the report link
    3. Click OK
  6. Click OK to close the Edit Dashboard window
  7. Note the actual behavior above in the portlet window.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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