Error Message When Terminating A Requisition Approval Process (Doc ID 2495883.1)

Last updated on JULY 19, 2019

Applies to:

Symptoms

When attempting to terminate an approval process the following error occurs.

ERROR
-----------------------
An unexpected error has occurred. Please restart the application and try again.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access the zone
2. Go to Recruiting
3. Access the requisition as the requisition owner
4. Click More Actions
5. Click Terminate Approval
6. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the user in question is unable to terminate the approval process. This is preventing the user from going forward with this specific requisition.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.