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Unable To Connect To On Prem SFTP Server (Doc ID 2496069.1)

Last updated on APRIL 09, 2021

Applies to:

Oracle Integration-OIC - Version 18.2.5 to 18.2.5
Information in this document applies to any platform.

Symptoms

On : 18.4.3 version, Adapters RT/Agent

When attempting to test SFTP Connection
the following error occurs.

ERROR
-----------------------
[2019-01-08T18:31:17.767+00:00] [oiciad1I_server_2] [ERROR] [ICS-11072] [oracle.ics.webconsole.connection.test] [tid: [ACTIVE].ExecuteThread: '58' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: USER@HOSTNAME] [ecid: <ECID>] [APP: icswebapp] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] Failed to test connection null. The error detail returned for connection ping is : Error Code: CASDK-0002, Error Message: Unable to access the host <HOSTID>, Error Cause: oracle.cloud.adapter.ftp.plugin.connection.FTPConnectionException: Unable to connect to SFTP server. Please verify host and port details.[[

Response of the command sftp -oPort=22 OIC_EXT_DV@<IPADDRESS> is Connecting to <IPADDRESS>...
ssh_exchange_identification: read: Connection reset by peer
Couldn't read packet: Connection reset by peer

 oracle.cloud.adapter.ftp.plugin.connection.FTPConnectionException: Unable to connect to SFTP server. Please verify host and port details.

Response of the command sftp -oPort=22 OIC_EXT_DV@<IPADDRESS> is Connecting to <IPADDRESS>...
ssh_exchange_identification: read: Connection reset by peer
Couldn't read packet: Connection reset by peer




Cause

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In this Document
Symptoms
Cause
Solution
References


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