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Bubble "Example Format" Doesn't Disappear (Doc ID 2496661.1)

Last updated on JULY 01, 2019

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.18.10.0 and later
Oracle Fusion Supplier Portal Cloud Service - Version 11.13.19.04.0 to 11.13.19.04.0 [Release 1.0]
Information in this document applies to any platform.

Goal

When do some reception, select a specific line and click on Receive, put my Quantity to receive and the bubble of “Example Format” appears,
submit and sometimes, the bubble does disappear. Besides, it masks the Reception Button so have to quit My Receipt and go back to make it disappears.

Few users have this issue in Production, the issue can be reproduced in Test environment.
They have this issue since 18C version, and they had empty the Firefox Cache. Sometimes the issue can be reproduced, sometimes not.
 

Solution

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In this Document
Goal
Solution
References


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