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When Trying to Connect P6 On Premise to Primavera Gateway in the Cloud the Error "Could Not Connect to the Server" Occurs (Doc ID 2496699.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.7.1 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.2.7.1 and later
Primavera Gateway - Version 15.2.7.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Primavera Gateway in the Cloud from Primavera P6 On Premise, the following error occurs.

ERROR
-----------------------
Could not connect to the server. Please enter valid Gateway parameters.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Primavera P6.
2. Go to Administration -> Gateway
3. Enter the API URL for Primavera Gateway the username and password for Primavera Gateway

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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