Customer Bank Account Info Not Shown On Transaction - Payment Tab
(Doc ID 2496804.1)
Last updated on DECEMBER 09, 2021
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.05.0 version, Billing - Transactions
ACTUAL BEHAVIOR
---------------
I have configured bank account on customer account and site level for automatic receipts process, however the Customer Bank account info not shown on Transaction - Payment tab;
Please advise why the customer bank account missing from create transaction page
EXPECTED BEHAVIOR
-----------------------
Customer Bank account to appear on the invoice newly created
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Bank and Bank Account details
2. Input the bank account details at Customer Account and Site Level
3. Create an invoice having the Bill-to client for which you configured the setup
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the Abnk Account details on a newly created invoice.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |