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You cannot cancel this invoice because it would reduce the quantity or billed amount on the purchase order to less than zero. (AP-810228) (Doc ID 2496915.1)

Last updated on OCTOBER 25, 2019

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Manage Invoices-Audit Invoices

When attempting to cancel invoice 'ABC' the following error occurs.

ERROR
-----------------------
You cannot cancel this invoice because it would reduce the quantity or billed amount on the purchase order to less than zero. (AP-810228)
Submit the matching detail report for this invoice to view negative amount distributions.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Payables - Invoices
2. Search for Invoice ABC
3. Try to cancel it

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel invoice ABC.

Cause

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In this Document
Symptoms
Cause
Solution
References


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