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How to perform Document ID Search? (Doc ID 2496958.1)

Last updated on JANUARY 21, 2019

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.17.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.18.10.0 version, Knowledge

My Knowledge - Cannot perform "Document ID search"

  
Oracle Engagement Cloud Using Knowledge - Release 13 (update 18C)

It suggests we could perform Document ID search :
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How can I find Knowledge articles in list view?

There is no restriction to the number of articles you can create for a content type. However, when you select List for a content type, the list is restricted to 200 items. If you have more than 200 articles in a content type, use one of the following methods to change the articles shown in the list:

• Document ID search, if you know the article document ID
• User list filtering to see articles by a specific user
• List sorting to change how the list is sorted
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But how to perform Document ID Search ?
 

Solution

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In this Document
Goal
Solution


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