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When Logging into an FCCS Application Error: "User is not authorized on this service instance" (Doc ID 2497268.1)

Last updated on JANUARY 15, 2020

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : 19.01

When attempting to log into the test environment client gets an error.
the following error occurs.

ERROR
-----------------------
User is not authorized on this service instance


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to my services
2. Click on the pod url
3. Receive error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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