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The Install the Secure Global Desktop Message Is Displayed Continually When Initializing Primavera Virtual Desktop (Doc ID 2497350.1)

Last updated on MARCH 04, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.1 to 18.8.3.1 [Release 18.1 to 18.8]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When initializing Primavera Virtual Desktop - the popup to install the Secure Global Desktop continues to pop up even if SGD is installed and the "Don't show this warning again" checkbox is checked.

EXPECTED BEHAVIOR
This popup should not occur once the SGD is installed and the checkbox is checked.

BUSINESS IMACT
Due to this issue, users cannot stop this window from popping up.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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