Process Expense Reports Doesn't Create Invoice for Card Issuer (Doc ID 2497462.1)

Last updated on MAY 12, 2024

Applies to:

Goal

When we run the process to process expense reimbursements from expenses to payables, all expenses on the report are for corporate card charges. It creates a payment request to the employee with an automatic reversal line for the card charges so that no amount gets paid to the employee. It is not creating the invoice to the card issuer for the payment though. It zero's out the payment request and doesn't create any invoice to pay the card charges to the card issuer. We have tried the process with the card program set up as both company pay and both pay and it is not generating the invoice for the card issuer in either case. Please help.
 

Solution

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