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Using External Promotions With Scheduled Orders (Doc ID 2497541.1)

Last updated on MAY 05, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Issue Statement:


1) Create a scheduled order using /ccstore/v1/scheduledOrders
2) The order template being created is repriced using externalPromotions webhook
3) Place the scheduled order, all the data is being saved as intended (with external promotions applied)
4) When the scheduled time arrives the order that is being submitted does not have the external promotions (external promotions webhook is not being invoked at all)

So, scheduled order template has external promotions applied, but every new order that was submitted by schedule doesn't have promo.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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