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Unable To Change Items Status To Inactive When Back to Back Attribute controlled at Master level (Doc ID 2498242.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.18.10.0 and later
Oracle Fusion Product Hub - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to change the status of an item from "Active" to "Inactive", the user gets the following error.

ERROR:
Inventory attribute value must be set to yes when the back-to-back enabled attribute value is set to yes (EGP-2775948)
Customer ordered and customer order enabled attribute must be yes when the back-to-back enabled attribute value is yes and the autocreated configuration attribute is no (EGP-2775951)

STEPS TO REPRODUCED:
1. Back to Back controlled at Master level.
2. In manage Item for master org, set back to back value to Yes. Customer Ordered and Customer Order Enabled value is Yes.
3. Change item status from Active to Inactive.
4. Click on Save the application will throw this error 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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