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My Preferences Page Does Not Load For All Users. (Doc ID 2498268.1)

Last updated on DECEMBER 03, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8.3.1 to 18.8.4.0 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management - Version 18.8.3.1 to 18.8.4.0 [Release 18.8]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR:

User can't change My Preference settings because the page doesn't open.


EXPECTED BEHAVIOR:

User can change My Preferences settings.

STEPS:

The issue can be reproduced at will with the following steps:
1. Login P6 Web Access and click on My Preferences.

Cause

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In this Document
Symptoms
Cause
Solution
References


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