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Event Date & Time Not Shown On Order Release Event (Doc ID 2498306.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

A Tracking Event is added to Order Release. When Order Release>Actions>Order Management>Events>View Tracking Events is accessed, event date/time is blank
However when query - Select order_release_gid,event_date,bs_status_code_gid from order_release_status_history where order_release_gid ='' is executed,
the output shows that value exists for event_date column

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Order Release>>Actions>>Add Tracking Events
2. When Order Release>Actions>Order Management>Events>View Tracking Events is accessed, event date/time is blank


Cause

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In this Document
Symptoms
Cause
Solution
References


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