My Oracle Support Banner

Unable To Import Asset From Maintenace Cloud To IoT Instance (Doc ID 2498338.1)

Last updated on NOVEMBER 08, 2019

Applies to:

Internet of Things Cloud Service - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Production Monitoring

When attempting to integrate maintenance cloud and IoT Cloud PM Instance:
the following error occurs:

ERROR
-----------------------
Please Check the import MAchine Credential.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable Maintenance Cloud
2. Try to import from maintenance cloud


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot integrate IoT PM Instance and Maintenace Cloud.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.