glog.workflow.notify.advisor.name Not Sent In Email
(Doc ID 2498576.1)
Last updated on MARCH 12, 2021
Applies to:Oracle Transportation Management Cloud Service - Version 18 and later
Information in this document applies to any platform.
1) Diagnostics and Tools -> Configuration -> App-Tier Properties. Filter on glog and find the following property settings.
.workflow.notify.advisor.email = OtmAdvisor@us.oracle.com
.workflow.notify.advisor.name = G-Log Advisor
2) Shipment Management > Shipment Management > Buy Shipments. Select an existing shipment.
3) Select a shipment > Actions > Shipment Management > Utilities > Compose and Send Message.
4) Review and Send > Submit. Note the email heading is missing the G-Log Advisor name.
From: OtmAdvisor@us.oracle.com <OtmAdvisor@us.oracle.com>
Sent: Friday, December 21, 2018 4:37 PM
To: XX XXX <XX.XXX@oracle.com>
Subject: Test Mail
System should adhere by the setup in the From field the and the correct email address set up should appear
The issue has the following business impact:
Due to this issue, users cannot see the correct FROM email address.
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