glog.workflow.notify.advisor.name Not Sent In Email (Doc ID 2498576.1)

Last updated on MARCH 12, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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1) Diagnostics and Tools -> Configuration -> App-Tier Properties. Filter on glog and find the following property settings.

.workflow.notify.advisor.email = OtmAdvisor@us.oracle.com
.workflow.notify.advisor.name = G-Log Advisor

2) Shipment Management > Shipment Management > Buy Shipments. Select an existing shipment.

3) Select a shipment > Actions > Shipment Management > Utilities > Compose and Send Message.

4) Review and Send > Submit. Note the email heading is missing the G-Log Advisor name.

From: OtmAdvisor@us.oracle.com <OtmAdvisor@us.oracle.com>
Sent: Friday, December 21, 2018 4:37 PM
To: XX XXX <XX.XXX@oracle.com>
Subject: Test Mail




EXPECTED BEHAVIOR
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System should adhere by the setup in the From field the and the correct email address set up should appear


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the correct FROM email address.

Changes

Cause

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