My Oracle Support Banner

Age In Days Values Disappearing From Leads View Page (Doc ID 2498723.1)

Last updated on JANUARY 24, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
Age in Days values are disappearing from leads view page. Steps to recreate:

EXPECTED BEHAVIOR
-----------------------
Age in Days values should show in leads view page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to lead list view page, notice that age in days column shows expected values
2. Drill into lead record, click save or cancel button to return to list view
3. Notice that "Age In Days" column does NOT show any values.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see Age in Days values in leads view page.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.