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Activation Of Integration Fails With Error - "oracle.ics.webconsole.common.exception.GeneralException: ICS-10989" (Doc ID 2499051.1)

Last updated on MARCH 08, 2019

Applies to:

Integration Cloud Service - Version 15.3.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE
---------
Not able to activate any integration in AOIC instance. During activation, it fails with error.

ERROR
-----------------------
<Integration "GCC_CUST_JDE_OCI_TO_JNJ_ONPR | 2.0" cannot be activated. Incident has been created with ID htRVHGMZeNFHsFHeIPMrq.
oracle.ics.webconsole.common.exception.GeneralException: ICS-10989: Integration "GCC_CUST_JDE_OCI_TO_JNJ_ONPR | 2.0" cannot be activated. Incident has been created with ID htRVHGMZeNFHsFHeIPMrq.
at oracle.ics.webconsole.model.manager.IntegrationManager.activateProject(IntegrationManager.java:3117)
at oracle.ics.webconsole.view.beans.backing.composer.ViewIntegrationsBean$ActivateIntegration.run(ViewIntegrationsBean.java:1993)
at java.lang.Thread.run(Thread.java:748)
Caused By: Integration "GCC_CUST_JDE_OCI_TO_JNJ_ONPR|02" cannot be activated because of an internal error. Incident has been created with ID: htRVHGMZeNFHsFHeIPMrq.
at com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.processActivation(ICSBPELOperationManager.java:318)
at com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.activateInExternalCompute(ICSBPELOperationManager.java:137)
at com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.activate(ICSBPELOperationManager.java:130)
at com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.activate(ICSBPELOperationManager.java:114)
at oracle.ics.webconsole.model.manager.IntegrationManager.activateProject(IntegrationManager.java:3108)
at oracle.ics.webconsole.view.beans.backing.composer.ViewIntegrationsBean$ActivateIntegration.run(ViewIntegrationsBean.java:1993)
at java.lang.Thread.run(Thread.java:748)
Caused By: Integration flow is not activated.Check the server log for possible activation failures
at com.oracle.ics.abstraction.api.operation.ICSOperationManagerHelper.pollActivationAPIForStatus(ICSOperationManagerHelper.java:96)
at com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.processActivationInManagedServer(ICSBPELOperationManager.java:474)
at com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.processActivation(ICSBPELOperationManager.java:226)
at com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.activateInExternalCompute(ICSBPELOperationManager.java:137)
at com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.activate(ICSBPELOperationManager.java:130)
at com.oracle.ics.abstraction.api.operation.bpel.ICSBPELOperationManager.activate(ICSBPELOperationManager.java:114)
at oracle.ics.webconsole.model.manager.IntegrationManager.activateProject(IntegrationManager.java:3108)
at oracle.ics.webconsole.view.beans.backing.composer.ViewIntegrationsBean$ActivateIntegration.run(ViewIntegrationsBean.java:1993)
at java.lang.Thread.run(Thread.java:748)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Activate any integration in AOIC instance.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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