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How to open New year and the accounting period (Doc ID 2499150.1)

Last updated on SEPTEMBER 15, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

Customer is unable to use the receivables module because they cannot open the first period of the New year

When customer goes to manage accounting periods the buttons to manage the period are greyed out and there does not seems to be a button to open the first period.

Steps to reproduce:

1) Go to manage accounting periods
2) select receivables
3) notices that the Options are greyed out

Business impact:

Customer in unable to use receivables module because the period is not open for use.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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