My Oracle Support Banner

Sales Campaigns - Insert Local Image Directly Into The Sales Campaign On The Templates Section (Doc ID 2499577.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Leads, Sales Campaigns


When a User goes to design email step, he cannot drag and drop an image that exists in the local computer into the Sales Campaign that he is composing.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create sales campaign
2. Go to template
3. Insert custom template
4. Copy local image
5. Submit sales campaign
6. See that user cannot see the image on the email

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot insert local images to be sent as Sales Campaigns

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.