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Intermittent Issues With JDE/CEC Integration on Windows 7 with IE (Doc ID 2499607.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

Content and Experience Cloud Service - Version 18.4.1 to 18.4.1
Content and Experience Cloud Classic - Version 18.4.1 to 18.4.1
Content and Experience Cloud - Version 18.4.1 to 18.4.1
Information in this document applies to any platform.

Symptoms

When trying to access or add documents into CEC from JDE One via the Attachment Manager the customer is seeing intermittent errors. The customer can log in directly to CEC and view/upload documents fine. But via the JDE integration, the uploads often fail and are not listed in the JDE interface when they are successful. Due to this behavior, users are having a difficult time using JDE to view/upload documents via the JD Edwards integration with CEC.
 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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